How can we help you?

Quick answers about setting up your business, creating posts, and running campaigns.

Getting Started

Learn how to navigate the onboarding flow and set up your account.

When you first sign up, you'll be guided through an intuitive onboarding wizard. This wizard helps analyze your website and business focus to automatically set up the foundation of your marketing strategy. Don't worry, you can always change these settings later!

Your business

Manage your business information, logos, reviews, and channels.

Tap 'Business' in the menu (it says 'Businesses' if you have more than one, then open yours). On the 'Details' tab you can upload a new logo and change your colors. We use them when we design your images and videos.

Strategy

Who you're for: your customer profiles and what makes you different.

Customer profiles describe the kinds of people who buy from you: what they want, what bothers them, and how they decide. We use them to write posts that speak directly to those people.

Campaigns

Plan a month of posts in a few clicks.

Go to 'Campaigns' and click 'New campaign'. There are three short screens: tell us what the campaign is for, review the plan we suggest, then let us write the posts.

Content Creation

Generate social posts, ads, videos, infographics, and more.

MarketingForge supports a wide variety of content including Ad Copy, Video Scripts, Blog Posts, Social Media Posts, highly-visual Infographics, and custom Videos. Head over to the 'Content' tab to explore all formats.

Image & Infographic Editing

Learn how to use the canvas editor to customize your generated visuals.

Click the 'Edit in Canvas' button on any image or infographic content card to open the full canvas editor.

Channels & Publishing

Connect your social accounts and publish directly.

Facebook, Instagram, LinkedIn (your page or your personal profile), Google Business Profile, TikTok, YouTube, Pinterest, Threads, X, Bluesky, Reddit, and Telegram. Open 'Business' in the menu and use the 'Channels' tab to connect them.

Home

Review top posts, track engagement, and analyze strategy.

Your 'Home' page shows what's coming up next, your recent posts, and quick links to your campaigns and businesses.

Tips & Tricks